Core PHP + MySQL + Telegram Bot API

Certificate Service Portal

Citizens can start an application by simply sending Hi to your Telegram bot, answer guided questions, and receive an application number instantly.

How It Works

  1. Citizen sends Hi to the bot.
  2. Selects one of the available certificates.
  3. Answers the questions one by one.
  4. Application is saved for admin review.
1

Community / Caste Certificate

Telangana community and date of birth certificate flow mapped from Form 6.

2

Income Certificate

Telangana income certificate flow mapped from the general application form.

3

Birth Certificate

Apply for a birth certificate through Telegram.

4

Residence Certificate

Apply for a residence certificate through Telegram.

Admin Features

  • Secure admin login with hashed passwords
  • Dashboard metrics for total, pending, approved, and rejected applications
  • Application review with remarks and approval workflow
  • Approved PDF download with QR-ready certificate output

Future-Ready Foundation

  • Service questions stored in the database for easy expansion
  • Conversation state persists so Telegram users can resume later
  • Ready to extend for Razorpay, WhatsApp, SMS, and multilingual content
  • Bootstrap 5 UI built for mobile and shared hosting deployment